Get in touch

Right hand · creators & agencies

Agence Moai

Organise, connect, coordinate.

You keep the vision, I handle the rest.

I work as the right hand of online entrepreneurs, agencies and small digital teams. I take care of organisation, follow-up and coordination, so you get your time and headspace back.

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Brands I've worked with

  • Studio APG
  • ExplorIA
  • The Ecosystem
  • Trinity
  • GeoClic

Sound familiar?

Too much to think about, not enough time to move forward.

  • An inbox that keeps piling up, and meetings to schedule.
  • Projects scattered across too many tools.
  • A team and freelancers to keep in sync.
  • Processes that only exist in your head.
  • Clients and a community waiting for an answer.

Where I come in

I take these off your plate, give them structure and keep them on track over time. You get clarity back, and time for what really matters: your vision, your clients, your content.

Services

What I take care of

One-off projects or ongoing support, depending on what you need. Every collaboration starts with understanding how you work.

  1. 01

    Calendar and inbox

    Sorting and prioritising your emails, booking meetings, follow-ups and reminders.

  2. 02

    Project management

    Planning, tracking deliverables, coordinating contributors: projects move forward without you watching over everything.

  3. 03

    Team and HR

    Hiring, onboarding and team coordination, so everyone knows what to do and when.

  4. 04

    Processes and SOPs

    Structuring how you work, writing clear documentation and choosing the right tools.

  5. 05

    Client care and support

    Customer support, client follow-up and community management, with fast and consistent replies.

  6. 06

    Social media and content

    Social media, copywriting and publishing, true to your voice and your brand.

  7. 07

    Visual assets Bonus

    Visuals, presentations and brand consistency, drawing on my background as a designer.

Key figures

A few numbers

  • 4+ yrs

    as an executive assistant

  • 5+ yrs

    in graphic design and illustration

  • 5

    brands supported

  • 15+

    tools used every day

  • 5,000+ h

    of hands-on support

Work

The extra touch: a designer's eye

Before becoming an assistant, I spent more than five years in graphic design and illustration. That eye is still there: on your materials, your slides, your social media and your brand consistency.

  • Visual coming soon
    Studio APG Visual assets
  • Visual coming soon
    ExplorIA Visual assets
  • Visual coming soon
    GeoClic Visual assets

See more on Behance (opens in a new tab)

Tools

Tools I use every day

  • Notion
  • Google Workspace
  • Slack
  • Canva
  • Suite Adobe
  • YouTube Studio
  • Claude
  • ChatGPT
  • ManyChat
  • Riverside
  • Ausha
  • Skool
  • Circle
  • Instagram
  • LinkedIn
  • Meta Business Suite
  • Frame.io
  • and many more

How it works

How we'll work together

  1. 01

    Discovery call

    A first call to understand your business, your priorities and what drains most of your energy.

  2. 02

    Needs and process audit

    I review your tasks, tools and ways of working to spot what can be delegated, simplified or structured.

  3. 03

    Setting things up

    I take over the areas we agreed on, with clear, documented and shared processes.

  4. 04

    Follow-up and continuous improvement

    Regular check-ins, adjustments, new ideas: your organisation grows with your business.

The idea

Why Moai?

  • Support
  • Longevity
  • Network

In Okinawa, Japan, a moai is a small mutual support group whose members look out for each other throughout their lives: advice, practical help, moral support. The tradition is often linked to the remarkable longevity of the island's people.

That's the spirit I bring to every collaboration: a relationship built on trust and meant to last, rather than a one-off job.

And just like in a moai, the network matters: when one of my clients is looking for a talent or a partner, I'm happy to make the introduction.

Nothing to do with the Easter Island statues, even though people often ask.

Portrait of Tifany D., founder of Agence Moai

Tifany D.

Freelance right hand, executive assistant and project manager

About

Learn, understand, simplify

  • Communication
  • Design
  • Executive assistance
  • Project management

Learning, understanding and simplifying: that's what I do best. For more than four years, I've been supporting online entrepreneurs and agencies as an executive assistant or project manager, with an approach that is both human and rigorous.

I studied communication and marketing and started out as a graphic designer. That background gives me a sharp eye for your brand, your materials and your social media.

I've also lived and worked in Portugal and Malaysia, so remote work and time zones are part of my everyday life.

What guides me

  • 01CuriosityUnderstanding your business before suggesting anything.
  • 02Continuous improvementFor myself and for others: every process can be simpler.
  • 03ReliabilityWhat you hand over gets followed through, all the way.

Contact

Let's talk

Tell me what's taking up your time and energy. I'll get back to you personally to talk it through.

Email me